Question 1

How many ebikes can I rent at a time?

Accepted Answer

You can rent as many ebikes as we have available.

Question 2

Can I just show up and get an ebike? IE walk-in rentals

Accepted Answer

Walk-ins are ONLY available on the weekends. On busy weekend days there may not be any available ebikes so we recommend either checking online or calling ahead.

For midweek rentals we require reservations, walk-ins are not available.

Question 3

How old do I need to be to ride an ebike?

Accepted Answer

Minimum age to ride an ebike is 14 years old. There must be at least one person within a party over the age of 18 to rent the ebikes.

Question 4

Where can I go once I rent an ebike?

Accepted Answer

Once you rent the ebike you can go almost anywhere a normal bicycle is allowed. We have maps available for nearby trails on site.

Question 5

What happens if my bike stops working mid-rental?

Accepted Answer

We have spare ebikes available in the extremely rare event that something happens and a bike breaks down. All of our bikes are maintained regularly and extensively to ensure this doesn't happen.

Question 6

Do I need to wear a helmet?

Accepted Answer

We require helmets to be worn at all times while riding our ebikes. Helmets are provided with every rental.

Question 7

What happens if I return my rental early?

Accepted Answer

Unfortunately we are not able to offer full or partial refunds for early returns unless it is returned shortly after the rental and due to weather or other local emergencies. We have to block out the full rental period which means we won't be able to make any more rentals on that ebike until the rental period is over.

Question 8

What is the minimum group size for a midweek reservation?

Accepted Answer

The minimum group size to create a midweek reservation is 4 ebikes.

1.5 Hours from Chicago!

Frequently Asked Questions